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User Does Not Exist

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User Does Not Exist Empty User Does Not Exist

Post by Dutch Fri Jul 20, 2018 5:15 pm

Uh... Aro.  I got an error that "That user does not exist in our database!".  Everything alright?  I really hope my account isn't gone.   pale

Also just to provide context, my personal profile (https://thegraillords.net/home/profile.php?action=achievements&id=3051) turns up "Connection refused."


Halp
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Post by Dutch Fri Jul 20, 2018 5:23 pm

Alright looks like it's working now.  Not sure if you did anything or if it was just a one-off fluke.  Had me worried my account was deleted and gave me a small heart attack.   Shocked

Any idea what caused it?
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Post by Lord Arogandor Sat Jul 21, 2018 3:52 am

Hey Dutch,


I'm sorry to get you worried, I haven't done anything. This is the third time it happened and the third time I reported this issue. Sad
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Post by Dutch Fri Sep 07, 2018 1:27 pm

Looks like it happened again.  I'll let you know if I get back in but at this moment, I got the same error.
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Post by Dutch Fri Sep 07, 2018 1:56 pm

Got back in  again.  Real weird, that bug.
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Post by Joshua Norton Fri Sep 07, 2018 2:54 pm

Happened to me as well but I was able to log back in within a few minutes. Had me scarred though I admit.

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Post by framer Tue Sep 25, 2018 6:07 pm

Currently having the same issue. It happened while I was logged in and switching between screens, just didn't load anything anymore.

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Post by Lord Arogandor Fri Sep 28, 2018 6:11 am

Sometimes -and for unknown reasons- the server get disconnected (not my fault Razz) because of that the database is lost and we can't retrieve or find any users. If the user doesn't exist, go look if the help-files exist. If they don't then it's this annoying issue. Usually after about 30 minutes the connection is restored and looks like nothing happened.
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Post by robert Thu Nov 08, 2018 12:00 am

Ah I just tried to contact you about this happening a few moments ago, guess the Server's are still wonky these days.
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Post by robert Thu Nov 08, 2018 12:07 am

Looks like it's back up Smile
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Post by Lord Arogandor Thu Nov 08, 2018 6:33 am

I'll try to add a message on the login page when this happens not to panic Smile It's placed on top of the todo list Smile
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